Terms & Conditions for the Attuned Parent Breakthrough Session

By submitting payment and securing a booking for this service, you acknowledge and agree to the following Terms & Conditions:

1. Nature of Service

The Attuned Parent Breakthrough Session is a parent coaching and education service designed to provide guidance, insight, and neurodiversity-affirming support for caregivers.

This service does not constitute therapy, psychological treatment, diagnosis, medical advice, or crisis intervention.

All recommendations are provided for educational purposes only. You remain fully responsible for decisions made for yourself and your child.

2. Payment & Refund Policy

Due to the personalised, time-intensive nature of this service and the limited availability of appointment times:

All sales are final.

Refunds will not be issued under any circumstances, including non-attendance or partial attendance.
Please ensure you purchase with clarity and intention.

3. Rescheduling Policy

You may reschedule your session with a minimum of 24 hours’ notice.
Reschedule requests made within 24 hours of the appointment, or failure to attend the session, will result in forfeiture of the session without refund or transfer.

4. Session Scheduling & Expiry

You will receive a Calendly link on the checkout success page in order to schedule your session.

You agree to book your session within 30 days of purchase.

All sessions must be held within 60 days of the purchase date, unless otherwise agreed in writing.

If you do not schedule and/or attend your session within this timeframe, the session will be considered forfeited, and no refund or credit will be provided.

It is your responsibility to use the scheduling link provided and to book a time that suits you within the stated period.

5. Client Responsibilities

To ensure a productive and supportive coaching experience, you agree to:

Complete the required intake form at least 24 hours prior to the session

Attend your session at the confirmed time

Participate openly and in good faith

Implement strategies at your own discretion

The quality of outcomes depends in part on your engagement and readiness to apply the tools provided.

6. Confidentiality

All personal details shared during the coaching process will remain confidential and will not be disclosed to third parties unless required by law (e.g., safety concerns, legal obligations).

7. No Guarantee of Specific Outcomes

While the tools and guidance offered are evidence-informed, neurodiversity affirming, and based on professional and lived expertise, individual results will vary.

No specific outcome, behavioural change, or transformation is guaranteed.

8. Use of Materials

Any resources, scripts, tools, recordings, or materials provided are intended solely for your personal use.
They may not be:

Reproduced

Resold

Shared publicly

Used in professional practice or for commercial benefit

9. Communication Boundaries

This service includes support only during your scheduled session (and through Voxer support, if purchased as an add-on).
Coaching does not include ongoing email, text, or messaging support outside these boundaries unless explicitly stated.

10. Limitation of Liability

To the fullest extent permitted by law, Chantal Hewitt Coaching is not liable for:

Any direct, indirect, or incidental damages

Outcomes resulting from the implementation or non-implementation of strategies provided

Your participation is voluntary, and you assume full responsibility for your own wellbeing and decisions.

11. Agreement

By checking the box at checkout, you confirm that you:

Have read and understood these Terms & Conditions

Agree to abide by all policies outlined above

Are proceeding with informed consent and full personal responsibility

Satisfaction & Coaching Policies

I bring my full expertise, lived experience, and professional insight into every coaching session. My intention is for you to walk away feeling clearer, more confident, and equipped with practical, connection-first tools tailored to your child’s unique nervous system and your family's needs.

To honour the depth of this work and the time reserved exclusively for you, please read the following carefully:

Satisfaction

If you complete your intake form, show up ready to explore your situation, and participate fully, you will leave with:

Clear next steps

Personalised strategies

Practical scripts and tools

A calmer, more confident understanding of your child

If something feels misaligned or unclear during our session, please let me know — I will always work with you to ensure you feel supported.

Refund Policy

Because all sessions are personalised, time-intensive, and booked into my limited schedule:
→ All sales are final
→ Refunds are not available

Please book your session with intention and only when you are ready to engage fully in the process.

Rescheduling

Life with neurodivergent families is unpredictable — I understand.
To keep my schedule manageable:

→ Sessions may be rescheduled with a minimum of 24 hours’ notice.
→ Sessions cancelled within 24 hours cannot be rescheduled or refunded.

⏰ Late Arrivals

Your session will end at the scheduled time, even if you arrive late, to respect all families in my calendar.

Confidentiality

Everything you share remains strictly confidential.
Your privacy — and your child’s dignity — are deeply respected in all aspects of my work.